How to Improve the Quality of Logistics and Transportation Services?

To serve customers, the evaluation of the customers can reflect the quality of the service, and other people's evaluation of a company's service is unconvincing.

How to improve the quality of logistics services? With the development of the market, the competition in the logistics industry is becoming more and more fierce. The quality of logistics services is also the key to whether a logistics company is professional and worth choosing. Therefore, effectively improving the quality of logistics services is the key to logistics. Let's find out how to improve the quality of logistics services.

What kind of service is considered high quality?

High-quality transportation services, in my opinion, should be: 

①Meet the basic needs of customers, at least your guarantee that the customer's goods can reach the destination; 

②On the premise that the basic requirements are met, this transportation task can be completed quickly and efficiently, such as the time to arrive at the customer is accurate, reducing the unnecessary waiting of the customer, the time of transportation on the way is faster, the time to arrive at the destination is accurate, and the time for loading and unloading is fast; 

③ On the premise of high efficiency, further ensure safety, no damage to goods during loading and unloading and transportation;

How to improve service quality?

Nowadays, the competition in the logistics and transportation industry is so huge, and the cost of logistics can basically be suppressed to a low price. On this basis, if you want to seize a larger market share, you have to start with the service. As for how to improve the quality of service, I have a few ideas.

1. Basic management system

An effective management system not only reduces costs to a certain extent, but also leaves a good impression on customers. How can a good management system reduce costs? For example: maintenance system, regular maintenance of vehicles, extending the service life of vehicles, reducing maintenance and idle costs caused by accidents;

2. Infrastructure and equipment construction

Cool black technology not only makes people feel cool but also improves efficiency and reduces costs, such as GPS, OBD, sorting equipment, anti-theft locks, monitoring equipment, etc.

3. Using big data to provide accurate data analysis

Analyzing various cost trends to provide cost control decisions, analyzing the volume of consumers in various places to control market orientation, analyzing national transportation network data to provide optimal transportation routes, etc.

4. Using smart labels

At present, the most commonly seen packaging labels for transporting fragile goods should be made of fragile stickers using self-adhesive labels, such as barcodes in supermarkets and QR codes on food, all using RFID technology. It can be seen that smart packaging labels, impact indicator labels and tilt indicator labels have gradually become common in our daily life. 

Do you need transport status monitoring products?

AKS specializes in the production and sales of logistics packaging products. The company mainly produces impact&tilt indicators, temperature&humidity indicators and other logistics packaging auxiliary products. It is widely used in various industries such as electronics, communications, energy, transportation, logistics, medical care, etc., which saves operating costs for customers, improves management efficiency, and also brings good economic and social benefits. For more information about our logistic packaging labels, please do not hesitate to contact us.